Incident Details

This page contains all current information on the status of this incident.



Start

2020-10-07 14:00:00 CDT


End

2020-10-08 00:00:00 CDT


Severity

Major Outage


Current Status

Resolved


Services Impacted

- Office 365 Services


Impact Analysis

Users may be unable to access Microsoft 365 services with impact to Microsoft Teams, Exchange Online, Outlook.com, and SharePoint Online/OneDrive for Business.


Coordinator

Kenny Floyd


Description

Hello!
CalTech and other Microsoft 365 services users are currently experiencing service degradation.
Microsoft is investigating the cause of the issue.
We will send updates as we have more information and when the issue is resolved.
If you have any questions or concerns, please email tickets@caltech.com or call 325-223-6100.
Thank you!
CalTech Team



Timeline

2020-10-07 17:03:43 CDT

Users may be unable to view other users presence in Microsoft Teams in the Teams client, web browser and mobile app.

2020-10-07 15:47:49 CDT

365 admin center is still down, but other 365 services should now be operational.

2020-10-07 14:00:00 CDT