All Services Operational
  • Operational CalTech Call Center
  • Operational CalTech EverSpace Hosted Services
  • Operational CalTech NOC
  • Operational CalTech Ticketing System
  • Operational Email Encryption
  • Operational Email Filtering
  • Operational Office 365 Email


Event History


2020-05-31 22:00:00 CDT

Dear CalTech Customer,

CalTech Data Center Engineers will perform maintenance on the above scheduled date at our Carrollton Data Center during our regular maintenance window. The maintenance window begins at 10:00PM CT and ends by 3:00AM CT the following morning. A "Completed" message will be sent out once maintenance has finished and services are online. The planned maintenance has been reviewed and approved as part of our change management process.

Thank you,

Director of Data Center Services


Started | 2020-05-31 22:00:00 CDT

Maintenance starting.


2020-05-28 22:00:00 CDT

Dear CalTech Customer,

CalTech Data Center Engineers will perform maintenance on the above scheduled date at our Austin and Carrollton Data Centers during our regular maintenance window. The maintenance window begins at 10:00PM CT and ends by 3:00AM CT the following morning. A "Completed" message will be sent out once maintenance has finished and services are online. The planned maintenance has been reviewed and approved as part of our change management process.

Thank you,

Director of Data Center Services


Started | 2020-05-28 22:00:00 CDT

Maintenance starting.


2020-05-20 15:41:38 CDT

The CalTech Call Center is currently down with the following issues: 1. We are unable to receive inbound calls. 2. We are unable to receive direct calls to extensions. 3. We are able to make outbound calls.

We have a ticket open with an engineer working on the issue, and we will update this incident once resolved. Thank you for your patience! CalTech Team

***Update: Issue has been resolved and we are receiving calls again. Thank you again for your patience!


Investigating | 2020-05-20 15:41:38 CDT


2020-05-24 00:00:00 CDT

CalTech Data Center Engineers will perform maintenance on the above scheduled date at our Carrollton Data Center during our high risk maintenance window. The maintenance window begins at 12:00 AM CT and ends by 6:00AM CT. A “Completed” message will be sent out once maintenance has finished and we’ve verified that services are online. The planned maintenance has been reviewed and approved as part of our change management process.

Thank you,

Director of Data Center Services


Completed | 2020-05-24 06:00:00 CDT

Maintenance completed.

Started | 2020-05-24 00:00:00 CDT

Maintenance starting.


2020-05-23 00:00:00 CDT

CalTech Data Center Engineers will perform maintenance on the above scheduled date at our Carrollton Data Center during our high risk maintenance window. The maintenance window begins at 12:00 AM CT and ends by 6:00AM CT. A “Completed” message will be sent out once maintenance has finished and we’ve verified that services are online. The planned maintenance has been reviewed and approved as part of our change management process.

Thank you,

Director of Data Center Services


Completed | 2020-05-23 06:00:00 CDT

Maintenance completed.

Started | 2020-05-23 00:00:00 CDT

Maintenance starting.


2020-05-30 22:00:00 CDT

CalTech Data Center Engineers will perform maintenance on the above scheduled date at our Austin and Carrollton Data Centers during our high risk maintenance window. The maintenance window begins at 10:00 PM CT and ends by 6:00AM CT. A “Completed” message will be sent out once maintenance has finished and we’ve verified that services are online. The planned maintenance has been reviewed and approved as part of our change management process.

Thank you,

Director of Data Center Services


Completed | 2020-05-31 06:00:00 CDT

Maintenance completed.

Started | 2020-05-30 22:00:00 CDT

Maintenance starting.

Planning | 2020-05-19 17:37:43 CDT

This maintenance has been rescheduled. It was originally scheduled for 5/23/2020. This change was made to accommodate other maintenance during the original time slot.


2020-05-21 22:00:00 CDT

Dear CalTech Customer,

CalTech Data Center Engineers will perform maintenance on the above scheduled date at our Carrollton Data Center during our regular maintenance window. The maintenance window begins at 10:00PM CT and ends by 3:00AM CT the following morning. A "Completed" message will be sent out once maintenance has finished and services are online. The planned maintenance has been reviewed and approved as part of our change management process.

Thank you,

Director of Data Center Services


Completed | 2020-05-22 03:00:00 CDT

Maintenance completed.

Started | 2020-05-21 22:00:00 CDT

Maintenance starting.


2020-05-20 22:00:00 CDT

Dear CalTech Customer,

CalTech Data Center Engineers will perform maintenance on the above scheduled date at our Austin and Carrollton Data Centers during our regular maintenance window. The maintenance window begins at 10:00PM CT and ends by 3:00AM CT the following morning. A "Completed" message will be sent out once maintenance has finished and services are online. The planned maintenance has been reviewed and approved as part of our change management process.

Thank you,

Director of Data Center Services


Completed | 2020-05-21 03:00:00 CDT

Maintenance completed.

Started | 2020-05-20 22:00:00 CDT

Maintenance starting.


2020-05-19 22:00:00 CDT

Dear CalTech Customer,

CalTech Data Center Engineers will perform maintenance on the above scheduled date at our Austin Data Center during our regular maintenance window. The maintenance window begins at 10:00PM CT and ends by 3:00AM CT the following morning. A "Completed" message will be sent out once maintenance has finished and services are online. The planned maintenance has been reviewed and approved as part of our change management process.

Thank you,

Director of Data Center Services


Completed | 2020-05-20 03:00:00 CDT

Maintenance completed.

Started | 2020-05-19 22:00:00 CDT

Maintenance starting.